Frequently asked questions (FAQ)

1. How do I admit myself to Figtree Private Hospital?
2. Can my operation be performed at Figtree Private Hospital?
3. What should I bring with me for my stay?
4. How do I prepare for surgery?
5. How long will my stay be?
6. Should I bring my regular medications into hospital?
7. What are the visiting hours?
8. How soon after my operation will I be able to drive?
9. Will I be able to get a doctor’s certificate?
10. Do I need to have Private Health Insurance to be treated at Figtree Private Hospital?
11. If I get sick after hours, can I be admitted to Figtree Private Hospital?
12. What is the difference between Figtree Private Hospital and the public system?
13. Can I bring my mobile phone with me into hospital?
14. Can I smoke in hospital?
15. Are family members able to stay with me?
16. How do I pay my account?

1. Your doctor will start your admission process by completing a Pre-admission “booking in” form. You may then need to attend the Pre-admission clinic (see here). Sometimes this is not required and your doctor will liaise with the hospital directly (in some surgical cases and for medical admissions). If you are transferring from another hospital, the hospital department you are located in will organise your admission on your behalf. Maternity patients are required to book into the hospital after receiving a Pre-admission form from your Obstetrician.

2. Your admitting doctor will be able to advise you of whether your procedure/ operation can be performed here.

3. Maternity admissions please see here , all other patients, please see here

4. General instructions can be found here. Ask you doctor if you have any other questions.

5. This varies for every person and situation. Talk to your doctor to receive an estimate.

6. Please bring your current medications in their original packages (including vitamins, mixtures, creams, inhalers and drops) with you into hospital. If possible, please also bring a list from your doctor of your current medications, their strength and dosages. These medications should be given to the nurse looking after you on admission.

7.Keira (Surgical) and Kembla (Medical) wards:
10:00am to 12:00pm
2:00pm to 5:00pm and
6:30pm to 8:00pm

Intensive Care Unit:
10am -12pm and 4pm – 8pm.
Rest period 12pm – 4pm (please refrain from visiting at this time).

Maternity/ Surgical (Nareena) ward:
Maternity visiting hours:
1.30 pm – 3.00 pm Rest Period (please refrain from visiting at this time).
8.00 am – 11.00 pm Partners
8.00 am – 1.30 pm and 3.00 pm – 8.00 pm Siblings of the New Baby
8.00 am – 1.30 pm and 3.00 pm – 8.00 pm Grandparents
3.00 pm – 8.00 pm General Visiting

Surgical visiting hours:
10:00am to 12:00pm
2:00pm to 5:00pm and
6:30pm to 8:00pm

8. It is important that you do not drive for a minimum of 24 hours after your procedure/ operation as you may be still be affected by anaesthetic drugs.

9. If you need a doctor’s certificate, it will be supplied by your doctor on discharge.

10. Many patients admitted to Figtree Private Hospital are not insured. You can ask your doctor to be admitted here. Costs associated with your treatment will be estimated for you before admission.

11. We do not have offer an Emergency service. All of our admissions are elective and are made by request of an approved Specialist. Some of these admissions may be after hours, however if you become acutely ill you should visit your nearest Public Hospital Emergency Department.

12. Figtree Private Hospital offers high quality care through:

• Choice of doctor
• Minimal waiting time
• Security of knowing surgery and procedures are conducted to best practice standards
• Pleasant surroundings
• Caring, dedicated and trained staff
  
  

13. We request that mobile telephones are not used within the hospital as they may interfere with patient monitoring equipment.

14. Smoking is not permitted within the hospital. There are designated smoking areas outdoors.

15. Unfortunately we can not accommodate family members (excepting one parent during the overnight stay of an infant patient). There is a range of hotels located nearby, please see here.

16. Please see here.